Discussion on Business Communication


Business Communication

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Communication is an act of sharing information among entities or groups for a clear understanding, basically using verbal signs and symbols. For a business to effectively perform, communication is a paramount factor to consider between workers in their workplace. In every effective communication, certain elements are believed to affect mutual understanding and successful delivery of the subject matter. In workplaces, workers have distinct communication disciplines depending on who is talking and who is being talked to.  The message’s relevance to the receiver is also considered since emotional attachment to the message is essential. The sharing of information between employees and in and outside an organization help a business realize its organizational goals and objectives and relate with its core values. The communication should be complete, precise, correct, courteous and concrete. This article particularizes on business communication and its impact on issues of career goals and workplace environment.

All organizations depend on effective communication, which the Business Communication course imparts in the interested students. Seeking employment with the practice can significantly boost one’s probability of securing a position in any organization. Effective communication, a fundamental consideration, should be presented practically in every employee and employer to create links for successful business service operations and activities.  In that case, exchanging ideas between employers on the progress of their companies and organizations is effective through the understanding taught. Also, between employees where sharing helpful information to grow and advance each other helps them realize how a business works and their relationship with the external organizations (BUSINESS COMMUNICATION, n.d). Therefore, having business communication skills enables one competitive advantage over those with limited skills. Those who seek to progress their career in the business sector have high chances of snatching the available positions at workplaces—eventually, having better communication skills give a contestant an added advantage to employment, unlike those without. Knowledge about communication in workplaces helps employees work effectively, competitively and can interact with the working environment and associates with slight collisions.

In organizations, different forms of communication apply based on the status and relationship between staff and employees.  The communication system relates to the flow of communication, which defines the order or chain of command ad responsibilities, thus outlining the communication framework. Students can draft a communication brochure for any given organization based on its managerial structure in the Business communication study. These brochures help manage and ensure a smooth and complete flow of information. Outlined communication systems in the study help formalize communication between members in an organization. Such systems state the flow of communication, including downward vertical flows, upward vertical flows, horizontal flows, and diagonal communication flows (BUSINESS COMMUNICATION, n.d). However, there is separate existence of informal communication flows alongside formal communication systems structured by the management. Business communication expounds on the elements relating to informal communication without violating the relationship and ranks of the involved parties. Without knowing business communication, an employee may lack the necessities to adhere to communicating informally.

Business communication course moulds students to being professional communication elites who have in-depth knowledge and skills in relaying and delivering their messages to the respective audience with correctness, completeness and what to share with partners in a working place. The course develops an entrepreneur and a business expert who delivers their views and opinions to the market industry. The system gives students the prerequisite attributes to be the best economists considering personal hygiene, internal and external interpersonal interactions, and unique presentation. While observing the general manifestation, communication is seen as an imperative trait for a friendly business-related interaction (BUSINESS COMMUNICATION, n.d). Therefore, there is a clear understanding between personal communication and organizational communication, including business partners and meetings.

When having effective communication considering elements illuminated during the course, students have a clear path to follow in their careers. This is affected due to the flow of information and expertise involved when taking the curriculum. Within the lessons, there are directives to follow that in turn guide students to being business persons. The dos and don’ts help build the career throughout with little to no difficulties experienced due to the intense knowledge conveyed. The ability to circumvent communication barriers makes it easy and smooth to communicate precisely with the required measures taught while paying attention to facets such as attitude, mood, bias and communication etiquette in general (BUSINESS COMMUNICATION, n.d). The lessons also help the students relate to appropriating the best communication methods for effective message delivery. Students critique the paramount lectures taught and apply them in their daily activities and eventually adopt a doctrine as influential businesspersons. In the long run, the course helps one realize the crucial elements throughout their career life.

Business communication skills take time, practice and thoughtfulness to improve, and the impacts are always advantageous to the business person and the organization in general.  Adopting specific techniques to improve one’s expertise in business communication may involve regular practising on listening techniques and avoidance of disruption when listening to a speaker. The method helps one critique and apply what was said. Through attentive listening, one can grasp all that was said and used even later during their career development. Also, taking a course on business communication helps one build a strong base on their career through workshops, meetings and team-building exercises. Such instances allow one to acquire technical skills that are fundamental during their career (Importance of Business Communication, n.d.). It is crucial to source skills and knowledge with a career background in mind. The gathered information helps one develop their career ground or foundation using the outsourced information.

Attending inspirational roundtables and adopting technology also equips an individual with the essentials related to their career and thus easily applicable. Inspirational speakers share professional information, probably learnt and out of the experience. During such a gathering, one should note how the speakers deliver their information considering elements such as body language, application of eye contact, complimenting of visual aids and dependability (Importance of Business Communication, n.d.). Practising and emulating motivational speakers make one adopt the prowess in them. Eventually, with the regular application of such actions in real life, one can sprout and differentiate as an expert and professional in their careers.

There are good communication techniques, the relationship between workers and the administrative team is smooth and friendly. Also, when communication is universal and complete, information reaches the required recipient as intended. The output is increased since the working morale is boosted as every member understands the other satisfactorily without conflicting issues. For instance, in a particular company, members kept quitting work without notice and why they were leaving. As an observant person, I realized the scenario and decided to intervene. Using my expertise in effective communication, I enquired about the cause and eventually helped solve the vice. Workers experienced harsh working conditions, which made them fear losing their jobs if they attempted to protest against the environs. With the knowledge of the organization’s communication structure, I reached out to the respective departments and requested an upgrade. The management solved the problem effectively, and the members who had ceased working resumed their positions with high working morale. It is through communication that a message is sent and spread to the intended audience.

Conclusively, a business communication course supplements students with what they need during the early stages of their career and even later in life. Good communication skills are learnt and to perfect, dedication and practising is a compulsory measure to adhere to. Every level at any organization has a system of communication that individuals should follow to ensure the information or message is perfectly delivered to the required recipient. In that case, by studying business communication, students can learn the system and organizational structure for effective communication. Learning from others through motivational seminars, attending workshops and taking respective courses are ways of developing one’s ability to share information and applying it to build up one career.



BUSINESS COMMUNICATION. (n.d.). Abe. Retrieved May 14, 2021, from http://www.mim.ac.mw/books/Business%20Communication.pdf

Importance of business communication. (n.d.). Indeed.Com. Retrieved May 14, 2021, from https://www.indeed.com/career-advice/career-development/importance-of-business-communication



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